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How jangkautoto Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, how we use it, and how we keep it secure.

Account Data ProtectedDANA, OVO, GoPay Wallet PrivacySecure Data StorageYour Rights Explained

What We Collect and Why We Collect It

jangkautoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number, and the e-wallet identifier you use — whether that is DANA, OVO, or GoPay. This lets us verify your account, process deposits and withdrawals, and send you account-related notifications. We also collect device and session

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data automatically when you access the lobby from your phone or browser; this helps us detect unusual login activity and keep your account secure. Transaction records — including the amount, timestamp, and wallet used for each deposit or withdrawal — are retained as required by applicable
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regulations. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Access to your data is restricted to authorised staff and systems. Where local
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law applies, your data is processed only to the extent permitted in your eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to your data, ask us to correct it, or raise a privacy concern, our support team is available around the clock. Reach us through live chat directly in the lobby, or send a written request via email. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request promptly.

Team online

Live Chat

Open the lobby on your phone or desktop and tap the chat icon. Our support team is available around the clock for account and privacy questions.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name so we can locate your records quickly.

Account Settings

Some data — like your registered phone number or linked e-wallet — can be reviewed and updated directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we operate. Your data is encrypted in transit and at rest, and our systems are monitored continuously for unauthorised access. We keep your records only as long as necessary for account operation and legal compliance, after which data is deleted or anonymised. You have the right to request a copy of your data, ask for corrections, or request deletion where local law permits.

Encryption and Security

All data transmitted between your device and our servers is encrypted. Account credentials and wallet references for DANA, OVO, and GoPay are never stored in plain text.

Cookie Usage

We use cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time without losing your account access.

Data Retention

Transaction records and account data are kept for the period required by applicable regulations. When retention is no longer required, data is securely deleted or anonymised.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion. Submit your request via live chat or email and we will respond promptly.

Common Questions About Your Privacy on jangkautoto

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out via live chat or email.

We collect your name, phone number, email address, and the e-wallet identifier you register — DANA, OVO, or GoPay. Device and session data is also collected automatically to protect your account from unauthorised access.

Wallet data is shared only with the relevant payment processor to complete your transaction. We do not sell or share your wallet details with advertisers or unrelated third parties under any circumstances.

We retain your data for as long as your account is active and for the period required by applicable regulations after closure. Once that period ends, data is securely deleted or anonymised.

Yes. Send a request via live chat or email with your registered account name. We will confirm receipt and provide your data summary within a reasonable timeframe, subject to local law in your eligible region.

Contact us through live chat or email with a deletion request. We will process it in line with applicable regulations. Some data may need to be retained for legal compliance even after your account is closed.

We use cookies to maintain your session and remember account preferences. You can adjust cookie settings in your browser at any time. Disabling certain cookies may affect how the lobby loads on your device.

How jangkautoto Handles Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Common Questions About Your Privacy on jangkautoto

01 What personal data does jangkautoto collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information shared with anyone?

03 How long does jangkautoto keep my account and transaction data?

04 Can I request a copy of the data jangkautoto holds about me?

05 How do I ask jangkautoto to delete my personal data?

06 Does jangkautoto use cookies, and can I turn them off?

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